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Sephora mastered in-store sales by investing in data and cutting-edge technology
Sephora mastered in-store sales by investing in data and cutting-edge technology
San Francisco is home to some of the world's biggest tech names - Twitter, Salesforce and Uber to name a few-but it's also headquarters for Sephora, a location that has seemingly served the brand well in adopting technology, ecommerce and digital adver...
The emerging portrait of Gen Z
The emerging portrait of Gen Z
In a blow to the ego of millennials everywhere, Goldman Sachs researchers say that the Gen Z cohort now matters more.
Retail reckoning: How private equity is boosting some brands and crushing others
Retail reckoning: How private equity is boosting some brands and crushing others
It was the distinctive patch that caught his attention. Boston was enduring a particularly brutal winter in 2013 when Ryan Cotton began to notice a trend on his daily walk to work near Copley Square: the suddenly growing number of sharp-looking parkas ...
What Sephora can teach other retailers about mobile 'glue'
What Sephora can teach other retailers about mobile 'glue'
One of the driving forces behind Sephora’s success has been a strategic dedication to embedding the mobile experience into every step of the customer journey — before the shopping trip, in-store and after.
US retail sales gain points to healthier second quarter
US retail sales gain points to healthier second quarter
U.S. retail sales rose in broad fashion last month as bigger after-tax paychecks helped compensate for rising fuel costs, signaling consumer demand was off to a firm start this quarter.
Retail shouldn't ditch the store because millennials love it, survey finds
Retail shouldn't ditch the store because millennials love it, survey finds
Millennials could be playing a bigger role in keeping physical retail alive than one might think. And though it may seem counterintuitive, baby boomers are more and more loving looking for deals online. Seventy-one percent of millennials are visiting m...
Meet the robot that could change retail
Meet the robot that could change retail
A robotics company in California has created the world's first autonomous robotic kitchen assistant.
Facebook just bolstered its retail-focused dynamic ads with video and merchandising overlays
Facebook just bolstered its retail-focused dynamic ads with video and merchandising overlays
Holiday retailers typically buy their media in August, yet Facebook held a press junket at the Gramercy Park Hotel in New York this morning - a week before the Fourth of July - to get the word out about a handful of new, merchant-focused advertising fe...
Promoting sustainability could more than double product sales
Promoting sustainability could more than double product sales
This year on Earth Day, there will be more than the usual rallies and musical acts celebrating the event. There will be a March for Science in Washington, D.C., in an effort to support knowledge sharing and stewardship of the planet.
Amazon's robot war is spreading
Amazon's robot war is spreading
It was Amazon that drove America's warehouse operators into the robot business. Quiet Logistics, which ships apparel out of its Devens, Mass., warehouse, had been using robots made by a company called Kiva Systems.
Alibaba's future could rely on brick-and-mortar
Alibaba's future could rely on brick-and-mortar
Alibaba's chairman, Jack Ma, vice chairman, Joseph Tsai, and CEO, Daniel Zhang, discussed the company’s strategy and vision with Bloomberg on Alibaba’s recent 18th anniversary. Building out infrastructure seems to be central to Alibaba̵...
Starbucks launches 'Tryer' location to encourage new ideas
Starbucks launches 'Tryer' location to encourage new ideas
Starbucks is building a 20,000 square-foot space for its new "Tryer Innovation Center," named for coffee-roasting equipment that helps determine when the beans are ready, Tryer director Brent Cashell told an audience at SXSW, according to a report last...
This smart hanger yields potential cost-saving benefits for retailers
This smart hanger yields potential cost-saving benefits for retailers
A smart hanger could be a solution for retailers that are struggling to streamline inventory costs, reduce their carbon footprint and improve consumers' purchasing journeys.
Bricks and mortar, with a dash of service for customer stickiness
Bricks and mortar, with a dash of service for customer stickiness
Can bricks-and-mortar survive the eCommerce onslaught? In an interview with PYMNTS' Karen Webster, Dave Barrowman, who serves as Vice President of Innovation at Skava, said that in the physical retail space, the death of physical retail remains greatly...
How Adidas plans to bring 3-D printing to the masses
How Adidas plans to bring 3-D printing to the masses
In retailers' hot pursuit for that magic trick to entice consumers on a mass scale, 3-D printing has more or less come and gone as a fad, but to sneaker giant Adidas, mass-market 3-D-printed products may soon be a reality with sizable retail promise.
Why retail's artificial intelligence bet is all wrong
Why retail's artificial intelligence bet is all wrong
Everyone seems to be "using" artificial intelligence these days. So is retail.
Amazon increases lobbying spending
Amazon increases lobbying spending
Amazon is amplifying its presence in Washington with an increase in lobbying efforts, reports @SpencerSoper #tictocnews.
Report: Amazon to launch delivery service that would compete with UPS, FedEx
Report: Amazon to launch delivery service that would compete with UPS, FedEx
Amazon's newest delivery service could take a bite out of UPS' and FedEx's business in a big way.
Supply chain veteran sees the future of e-commerce fulfillment
Supply chain veteran sees the future of e-commerce fulfillment
Bob Trebilcock grew up on loading docks and in warehouses, tagging along on sales calls with his dad, who worked in the industrial packaging industry, an unglamorous field that is part of the backbone of U.S. manufacturing and distribution. “I li...
Amazon Echo can be used to eavesdrop on conversations, hackers reveal
Amazon Echo can be used to eavesdrop on conversations, hackers reveal
One of the greatest fears about the Amazon Echo has been confirmed: eavesdroppers are able to listen to entire conversations happening around the device even if the owner hasn't said "Alexa".
How Generation Z is transforming the shopping experience
How Generation Z is transforming the shopping experience
Millennials are growing up, if not exactly growing old. Although it's unlikely that publications like The New York Times are done issuing think pieces about the millennial generation, we are in the final season of HBO's "Girls," and hoverboards are no ...
People say they like department stores, even if they don't shop there
People say they like department stores, even if they don't shop there
There is sometimes a difference between what consumers say and what they do - and that is particularly true for the department store industry.
Walmart sets up emergency pharmacy at mega-shelter for hurricane victims
Walmart sets up emergency pharmacy at mega-shelter for hurricane victims
Evacuees from Hurricane Harvey seeking shelter at the Kay Bailey Hutchison Convention Center in Dallas will find a pharmacy on-site to meet their immediate needs. The facility has been turned into a mini-city to house and care for what is expected to b...
'Brick mining': Why a need for data led Fabletics to open stores
'Brick mining': Why a need for data led Fabletics to open stores
Physical retail got a shout out from an unlikely source Wednesday when Fabletics President and General Manager Gregg Throgmartin detailed how the fast-growing athleticwear brand has excelled online, thanks to its growing store base.
Retail CEOs get Mnuchin into closed door meeting to lobby against import tax
Retail CEOs get Mnuchin into closed door meeting to lobby against import tax
Chief executives from some of the nation's largest retailers are slated to meet with Treasury Secretary Steven Mnuchin for the first time, part of their ongoing push against the controversial border adjustment tax. About 10 executives will join the clo...
Why retailers are racing toward supply chain tune-ups
Why retailers are racing toward supply chain tune-ups
With all of the ills facing retail today, increasingly it's the supply chain that's keeping merchants up at night.
Staples is reportedly in talks to sell itself, sending shares up 13 percent
Staples is reportedly in talks to sell itself, sending shares up 13 percent
Staples stock jumped 13 percent after the Wall Street Journal reported that the office supplies retailer is in talks to sell itself, a sign investors may have lost faith in its ability to fix its business after a mega-merger last year with rival Office...
Looking to mirror success of Stitch Fix, retailers experiment with subscription models
Looking to mirror success of Stitch Fix, retailers experiment with subscription models
Hoping to imitate the success of Stitch Fix and reach new consumers, retailers including ThredUp and Gap are trying their hand at subscription box services.
Report debunks retail apocalypse: More stores opening than closing
Report debunks retail apocalypse: More stores opening than closing
Don't believe the hype - physical retail is still growing, particularly in three key segments.
Amazon's ambitions unboxed: Stores for furniture, appliances and more
Amazon's ambitions unboxed: Stores for furniture, appliances and more
Last Sunday in Palm Springs, Calif., Jeffrey P. Bezos, the chief executive of Amazon, climbed into the cockpit of a 13-foot robot and began flailing his arms as though warming up for a workout, causing the robot's enormous appendages to mimic his movem...
Retail 'hasn't looked this good in years' and could head even higher, says technician
Retail 'hasn't looked this good in years' and could head even higher, says technician
After years in the discount bin, investors are beginning to treat the retail space like a must-buy again. One technician says the charts show more upside potential ahead. "Retail hasn't looked this good in years," Ari Wald, head of technical analysis a...
Pay attention retailers: Your online and offline conversion rates are converging
Pay attention retailers: Your online and offline conversion rates are converging
In retail's new normal, the convergence of digital and physical is prevalent throughout the industry.
How J.C. Penney is approaching digital differently: 'We're not trying to be Amazon'
How J.C. Penney is approaching digital differently: 'We're not trying to be Amazon'
Mike Amend likes to say he heads a startup inside 115-year-old J.C. Penney. The division he leads as executive vice president of omnichannel is housed in newly converted space inside Penney's Plano headquarters. The gray fabric cubicles are all gone.
In-store pickup is the 'cure for the store'
In-store pickup is the 'cure for the store'
More than half (54 percent) of shoppers say they prefer to shop in store over digital channels including online, mobile and social media, while nearly half (46 percent) prefer to skip the store in favor of such channels, according to JDA's third annual...
Best Buy CEO sees need to reform taxes and NAFTA; wants permanent solution for 'dreamers'
Best Buy CEO sees need to reform taxes and NAFTA; wants permanent solution for 'dreamers'
Best Buy CEO Hubert Joly said the consumer electronics retailer is "very much at the table" when it comes to talks about tax reform in Washington. Joly was part of a group of retail CEOs who were speaking somewhat regularly to political leaders earlier...
Why brick-and-mortar retail technology is one of the best industries for starting a business in 2017
Why brick-and-mortar retail technology is one of the best industries for starting a business in 2017
Tech startups can help optimize retailers' in-store operations and customer experiences, enabling them to keep up with competition from e-commerce companies.
In a retail storm, strip malls provide some cover
In a retail storm, strip malls provide some cover
Open-air shopping centers are on the upswing. Shares of real-estate investment trusts that own and operate the broad category of open-air shopping centers are up about 7 percent since June 30 after skidding 19.6 percent in the first half of this year, ...
Dollar General hits a gold mine in rural America
Dollar General hits a gold mine in rural America
On a Friday in April, Bob Tharp, the mayor of Decatur, Arkansas, takes me to see what used to be the commercial heart of his town.
These retailers are proving to be 'un-Amazonable'
These retailers are proving to be 'un-Amazonable'
The news from retailing lately has been anything but encouraging.
US hits pause on trade war with China
US hits pause on trade war with China
A trade war bubbling up between the U.S. and China has suddenly gone still.
Why CEOs are optimistic about 2018
Why CEOs are optimistic about 2018
A record-breaking number of CEOs are optimistic about the economic environment worldwide, according to a new report from PricewaterhouseCoopers.
Ted Cruz warns of 'profound damage' to US economy if Trump kills NAFTA
Ted Cruz warns of 'profound damage' to US economy if Trump kills NAFTA
Texas Republican Sen. Ted Cruz warned Tuesday that the United States would face 'massive economic costs' if President Donald Trump killed the North American Free Trade Agreement — but that Trump might go ahead and make that decision.
Amazon patent would block comparison shopping in stores
Amazon patent would block comparison shopping in stores
Amazon's $13.7 billion purchase of Whole Foods will greatly accelerate what had been careful steps by the e-commerce giant into the world of brick-and-mortar retail.
To counter Amazon, Wal-Mart discounts 1 million online items
To counter Amazon, Wal-Mart discounts 1 million online items
Wal-Mart will offer discounts on more than a million online-only items that customers then pick up at stores, part of an effort by the world's largest retailer to challenge Amazon.
The new forces shaping the retail industry are...
The new forces shaping the retail industry are...
Affluence is out. So are the days of the mass market. A new report projects 10 years out and reveals three fundamental principles that are shaping tomorrow's consumer packaged goods and retail industries: trust, influence and personalization.
55 percent of retailers focusing on unified mobile experience
55 percent of retailers focusing on unified mobile experience
More than half of retailers are focused on optimizing the customer experience by creating a unified mobile shopping experience. As the future of retail becomes the present, consumers expect retailers to combine the sensory of the physical world with t...
Barnes & Noble's new CEO gives a full-throated defense of physical stores
Barnes & Noble's new CEO gives a full-throated defense of physical stores
Barnes & Noble's new CEO, Demos Parneros, sees the new bookstores that arch-rival Amazon.com is opening as proof there is still a need and consumer appetite for brick-and-mortar book retailing.
Retailers are hiring more people. One reason: Home renovations.
Retailers are hiring more people. One reason: Home renovations.
The nation's unemployment rate remained unchanged in February, but there was one bright spot many economists weren't expecting: an influx of retail jobs.
Retail supply chains ride current surge in consumer confidence
Retail supply chains ride current surge in consumer confidence
As the 2018 Retail Supply Chain Conference concludes this week in Phoenix, leading industry indicators point to continued consumer confidence.
Walmart order-by-text service could be next stage of omnichannel retail and e-commerce
Walmart order-by-text service could be next stage of omnichannel retail and e-commerce
Walmart unveiled plans for their new delivery service, Jetblack, which will allow some of their customers to order goods from their website by way of text messages. The initiative, spearheaded by Rent the Runway co-founder Jenny Fleiss, has started ser...
To survive the apocalypse, retailers must think of retail as a service
To survive the apocalypse, retailers must think of retail as a service
The rise of e-commerce and increased competition over the last five to seven years has fundamentally changed the way the retail industry works. Companies can no longer afford to be so far removed from the customer as they were in the pre-internet age, ...
How Home Depot is winning while retail loses
How Home Depot is winning while retail loses
The colors of retail have lately come in red for financial losses, black and white for obituaries or maybe shade of gray for the grim struggle to survive in changing times. And then there's orange.
How Sephora is thriving amid a retail crisis
How Sephora is thriving amid a retail crisis
It was hard to tell if the opening of Sephora's new store near Herald Square was a red carpet affair or a girl's night out at the spa.
How retailers are watching shoppers' emotions
How retailers are watching shoppers' emotions
For eight months up to this April, a French bookstore chain had video in a Paris shop fed to software that scrutinizes shoppers' movements and facial expressions for surprise, dissatisfaction, confusion or hesitation.
White House open to scrapping Obamacare provision in tax bill
White House open to scrapping Obamacare provision in tax bill
The White House says it's willing to strike a healthcare provision from Senate legislation to cut taxes and overhaul the tax code if the provision becomes an impediment to passing one of President Donald Trump's top legislative priorities.
Here's a retailer opening brick-and-mortar stores
Here's a retailer opening brick-and-mortar stores
Everyone has heard about the flood of store closings in recent years. Tuesday there was some news about store openings. Gap Inc. updated expansion plans for its Old Navy brand, announcing it will to open 60 stores this year.
Study: Retailers should incentivize use of BOPIS drive store traffic
Study: Retailers should incentivize use of BOPIS drive store traffic
Shoppers are buying more goods than ever online, but they also are increasingly picking the items up at - and returning them to - brick-and-mortar store.
Kohl's to offer Amazon returns as two retailers cozy up on omnichannel
Kohl's to offer Amazon returns as two retailers cozy up on omnichannel
Amazon's non-grocery physical retailing efforts are increasingly running through department store Kohl's. Kohl's said that it will offer free returns for Amazon customers starting in October across 82 stores in Chicago and Los Angeles. Under the effort...
Galleria Dallas hires retail specialist for 'next chapter' in mall's history
Galleria Dallas hires retail specialist for 'next chapter' in mall's history
In 2018, the enclosed mall is challenged. By some estimates, a quarter of enclosed malls will be closed by 2022. To stay relevant, malls all over are repositioning themselves to be more experiential, offer better food options, and to encourage patrons ...
Target teams with Pinterest for visual search
Target teams with Pinterest for visual search
Target and Pinterest have forged a partnership under which Target shoppers will be able to use the Pinterest Lens visual search tool as part of the Target registry shopping experience, making Target the first and only U.S. retailer enabling that capabi...
Pinterest expands visual search tech to ads
Pinterest expands visual search tech to ads
Pinterest is beginning to extend the image recognition capability behind its visual search and production recommendation features to ads on its site, Pinterest CEO Tim Kendall announced at the TechCrunch Disrupt NYC event recently.
UPS has 260,000 union workers and they've just authorized a strike
UPS has 260,000 union workers and they've just authorized a strike
United Parcel Service workers authorized their union to call what would be the first strike since 1997, giving negotiators more leverage in talks to replace a labor contract that expires at the end of July.
Why 2018 is all about customer experience for the retail industry
Why 2018 is all about customer experience for the retail industry
In a world of hyper-adoption - and hyper-abandonment - successful retailing in 2018 comes down to obsessing about your customer's experience.
Transforming retail to (R)Tech
Transforming retail to (R)Tech
Over the centuries, retail has blossomed into an industry that supports millions of store employees, tens of millions of people in ancillary industries, and hundreds of millions of customers. It is at the heart of our cities and towns, and is the lifeb...
Mall landlords roll the dice with tech investments
Mall landlords roll the dice with tech investments
Mall landlords are investing millions of dollars in technology to help protect them from the changes buffeting the retail sector as Internet shopping gains a stronger foothold. Some of the investments aren't faring so well.
Target store staff can now create online orders for customers when local merchandise is unavailable
Target store staff can now create online orders for customers when local merchandise is unavailable
Amazon and Walmart aren’t the only major U.S. retailers looking to better merge online with brick-and-mortar operations.
Consumers rank 'cool' vs. 'creepy' technologies
Consumers rank 'cool' vs. 'creepy' technologies
Consumers may want a more personalized shopping experience, but some efforts in this regard creep them out.
Beauty marketers buck broader downward trends as digital innovation blooms
Beauty marketers buck broader downward trends as digital innovation blooms
As turmoil in the retail industry rages on, the beauty segment's relatively rosier picture coincides with marketers in the space eagerly jumping at a range of innovative new technologies.
Lobbying heavyweights prepare for war over debit card swipe fees
Lobbying heavyweights prepare for war over debit card swipe fees
Groups representing the retail and banking industries are ramping up their lobbying efforts to do battle over limitations on debit card swipe fees contained in the 2010 Dodd-Frank Act.
The new arms race in retail: Convenience
The new arms race in retail: Convenience
The new point of sale is wherever you are or wherever you want it to be, and it's driven by a demand for convenience.
Why e-commerce brands are flipping the script and opening brick-and-mortar stores
Why e-commerce brands are flipping the script and opening brick-and-mortar stores
Walking into Boll & Branch's new New Jersey-based retail store, you would never guess that the brand's bedding products were only available online before last week.
This is how millennials shop
This is how millennials shop
Everyone talks about how millennials are changing the way shopping is done, but how true is that really? A recent report by CouponFollow explains the differences between millennials and everyone else.
Study: Restaurants deliver halo effect for retail centers
Study: Restaurants deliver halo effect for retail centers
For the first time ever in 2016, U.S. restaurant sales eclipsed grocery store sales - and that's good news for retail centers.
5 reasons why 'the retail apocalypse' is a false scare story
5 reasons why 'the retail apocalypse' is a false scare story
Talk about the death of retail is great clickbait. Media outlets from the Wall Street Journal to Fortune to USA Today have trumpeted news about store closings, retail bankruptcies, and the end of retail as we know it.
Retailers call on Congress to reject swipe fee repeal
Retailers call on Congress to reject swipe fee repeal
The Retail Industry Leaders Association responded to the House Financial Services Committee's markup of the Financial CHOICE Act, legislation that would roll back many of the financial reforms passed in the wake of the financial meltdown in 2008.
'Where can I buy?' Google makes push to turn product searches into cash
'Where can I buy?' Google makes push to turn product searches into cash
Alphabet's Google routinely fields product queries from millions of shoppers. Now it wants to take a cut of their purchases, too.
Artificial Intelligence fuels innovation in retail industry, Webloyalty reports
Artificial Intelligence fuels innovation in retail industry, Webloyalty reports
Artificial Intelligence is powering innovation in retail, according to new rankings published today. Conducted in partnership with Webloyalty, Retail Insider's Digital Retail Innovations Report 2017 recognises the top 50 retail technology initiatives o...
Study: Growth of shopping apps second only to gaming
Study: Growth of shopping apps second only to gaming
About 26 percent of mobile smartphone users worldwide have downloaded shopping apps, with downloads of such apps increasing by 76 percent from 2015 to 2016, according to data from mobile analytics company StartApp that was shared exclusively with Retai...
The new size is custom: How retailers are using personalization to win customer loyalty
The new size is custom: How retailers are using personalization to win customer loyalty
Tina Mulqueen writes "It's been a long time since I walked into a store and bought a one-size-fits-all sweater that didn't really fit or a pair of shoes that pinched when I walked. With a growing demand for customization in consumer products, the simpl...
Another first for Ulta Beauty
Another first for Ulta Beauty
Ulta Beauty, normally a suburban strip mall retailer, is looking to capture more millennial consumers by opening its first store in New York City.
3D-printed shoes for the masses are here
3D-printed shoes for the masses are here
The footwear industry has been teasing us for years about 3D-printed athletic shoes for the masses. Why?
Walmart makes $1.8 million investment in worker training
Walmart makes $1.8 million investment in worker training
As a result of the grant, retail sector employees will begin to receive contextualized English language training through a project of the National Immigration Forum, Skills and Opportunity for the New American Workforce. Employees of Kroger, Publix and...
Target is raising its minimum wage and is making a big pledge for 2020
Target is raising its minimum wage and is making a big pledge for 2020
Target is raising its starting wage for the third time in three years as it looks to motivate and hang on to store workers at a time of more intense competition for quality employees. The discount retailer on Monday said that starting next month, it wo...
Study: Key decision makers look to AI for ongoing success
Study: Key decision makers look to AI for ongoing success
Artificial intelligence (AI) is increasingly topping IT wish lists as a means of improving business decisions and providing personalization.
Why more retailers are using an order-to-shelf system to manage inventory
Why more retailers are using an order-to-shelf system to manage inventory
http://www.supermarketnews.com/retail-financial/why-more-retailers-are-using-order-shelf-system-manage-inventory
Retail apocalypse delayed
Retail apocalypse delayed
Indeed, holiday sales, reported over the last week by a cluster of such doomed retailers, suggest an extraordinary revival.
US planned layoffs fall, while hiring picks up in July: Challenger
US planned layoffs fall, while hiring picks up in July: Challenger
The number of planned layoffs at U.S. companies dropped in July to its lowest since November while job-opening announcements notched up, a sign that businesses are confident that the economy will continue to expand, a report released recently showed.
The future of retail: How we'll be shopping in 10 years
The future of retail: How we'll be shopping in 10 years
You've probably heard that brick and mortar retail is in trouble. Even industry giants are closing hundreds of stores.
Alibaba seeking to reshape retail industry through big data, cloud computing
Alibaba seeking to reshape retail industry through big data, cloud computing
Alibaba Group has set up a new committee led by its chief executive to better execute its "new retail" strategy - a concept driven by the integration of online, offline, logistics and data across a single value chain–one of the five new trends th...
Target's $7 billion gamble pays off
Target's $7 billion gamble pays off
Target's investments in e-commerce and brick-and-mortar paid off for the retailer during the holiday season.
Reports of retail's death are premature
Reports of retail's death are premature
Earlier this month, Senator Marco Rubio reacted to news of rising mall vacancies by calling for help for the "millions of workers who will be increasingly displaced."
IKEA furniture is about to get easier to buy than ever
IKEA furniture is about to get easier to buy than ever
The home furnishings retail giant, known for its sprawling out-of-town warehouses, Scandinavian-design, and Swedish meatballs, will begin test selling its iconic flat-pack furniture through online retailers, the BBC reports. The company will also start...
Walmart explores blockchain for delivery drones
Walmart explores blockchain for delivery drones
Walmart has its eye on blockchain technology. The United States Patent and Trademark Office (USPTO) recently published a patent filed by the mega-retailer for a "delivery management system" that aims to improve upon last mile shipping - the final stret...
Study: 89 percent of retailers will arm associates with mobile tech in next 3 years
Study: 89 percent of retailers will arm associates with mobile tech in next 3 years
About 89 percent of retailers plan to put mobile solutions in the hands of their store associates over the next three years, according to new research from Boston Retail Partners.
Wal-Mart's potential acquisition of Bonobos could help retail giant challenge Amazon
Wal-Mart's potential acquisition of Bonobos could help retail giant challenge Amazon
Walmart is reportedly in the final stages of negotiations to acquire Bonobos, an online fashion retailer aimed at helping men find clothes that fit well.
Walmart, Target, Kohl's see the light at the end of Toys R Us' tunnel
Walmart, Target, Kohl's see the light at the end of Toys R Us' tunnel
Retailers are already preparing for the disappearance of Toys R Us from the market.
No-name clothes are tearing up retail
No-name clothes are tearing up retail
There are a lot of ideas around about where retail technology needs to go and most of them are good. But until now, very few of them were going to do what retailers need most: give consumers a great reason to go back into stores.
40 percent of logistics companies will offer 2-hour delivery by 2028
40 percent of logistics companies will offer 2-hour delivery by 2028
Many retailers are already using in-store inventory to fulfill online orders in a short timeframe, and that's expected to increase as 40 percent of logistics companies anticipate offering two-hour delivery by 2028, according to a recent survey of more ...
Companies are complaining they can't find enough truck drivers to ship their stuff because of Amazon
Companies are complaining they can't find enough truck drivers to ship their stuff because of Amazon
Several companies, including chipmaker Nvidia and toymaker Hasbro, are reporting how a shortage of truck drivers is affecting their business.
Dynamic pricing: When should retailers bother?
Dynamic pricing: When should retailers bother?
Before I get started on answering the question about whether retailers should bother with dynamic pricing, let's first define what it really is.
Walmart aims high on lowering carbon footprint
Walmart aims high on lowering carbon footprint
When the U.S. backed out of the Paris Climate Agreement earlier this year, many environmentalists were dismayed. Many, however, are reassured by the fact that businesses are increasingly stepping up their game in terms of reducing their carbon footprint.
4 futuristic features every retail store will have by 2025
4 futuristic features every retail store will have by 2025
This fall, Nordstrom opened a new store in West Hollywood, Calif., called Nordstrom Local, that didn’t actually stock clothes you can buy. Instead, you can get manicures, try on clothes, talk to stylists and consultants about fashion, and meet wi...
A baker's dozen of provocative retail predictions for 2018
A baker's dozen of provocative retail predictions for 2018
Steve Dennis writes, "2017 was one of the most transformative years for the retail industry that I can remember. 2018 is likely to be just as wild and woolly, albeit in somewhat different ways. Here's my attempt to go beyond the more obvious prediction...
The future of jobs and jobs training
The future of jobs and jobs training
As robots, automation and artificial intelligence perform more tasks and there is massive disruption of jobs, experts say a wider array of education and skills-building programs will be created to meet new demands.
Green is good: How profitability is driving sustainability
Green is good: How profitability is driving sustainability
When it comes to sustainability, the apparel industry is going for the green - in terms of eco-friendliness and profitability.
Study: Many smartphone sessions start without aim, giving retailers an opportunity
Study: Many smartphone sessions start without aim, giving retailers an opportunity
Many mobile smartphone users have no particular app or web browsing activity in mind when the unlock their phones to use them, as they often turn to their devices just to kill time, according to a study from mobile content firm Mobile Posse, Phoenix Ma...
Why many shoppers go to stores before buying online
Why many shoppers go to stores before buying online
The shopper journey continues to evolve as the path to purchase increasingly crosses between physical and digital worlds - and as consumers today bounce between stores, desktops and mobile devices, retailers are working to devise seamless omnichannel e...
Most retailers see AI in their future
Most retailers see AI in their future
About 54 percent of retailers surveyed by SLI Systems stated that they already use or plan to add artificial intelligence technology in the future, with 20 percent them expecting to add AI within the next 12 months, according to SLI’s latest E-co...