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Digitizing the storefront: The brick-and-mortar store as the catalyst for omnichannel retail
Digitizing the storefront: The brick-and-mortar store as the catalyst for omnichannel retail
For the retail industry, the storefront has taken on an entirely new meaning. The brick-and-mortar store is no longer the end-all-be-all in retailing, but the hub or pivotal point for a much larger movement – omnichannel retailing. Currently, tra...
Ready to pay with your voice? Google's latest reopens mobile pay debate
Ready to pay with your voice? Google's latest reopens mobile pay debate
Are you ready to pay at the cash register with your voice? Mobile payments, despite massive hype, have yet to take off. In fact, they haven't even reached 1 percent of total retail sales yet. That number isn't expected to be hit until 2019, according t...
What Sephora can teach other retailers about mobile 'glue'
What Sephora can teach other retailers about mobile 'glue'
One of the driving forces behind Sephora’s success has been a strategic dedication to embedding the mobile experience into every step of the customer journey — before the shopping trip, in-store and after.
Retail apocalypse delayed
Retail apocalypse delayed
Indeed, holiday sales, reported over the last week by a cluster of such doomed retailers, suggest an extraordinary revival.