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Humans in retail: The importance of store associates in a digital age
Humans in retail: The importance of store associates in a digital age
Staffing stores is a huge expense for retailers—more than half of a typical retailer’s selling, general and administrative expenses, according to Bain & Co. So it’s perhaps natural that technology has been leveraged to drive that cost...
What the Lowe's robot will do for you—and the future of retail
What the Lowe's robot will do for you—and the future of retail
One of the most well-known employees at the Orchard Supply Hardware store in downtown San Jose, California, is a 5-foot-tall autonomous robot. OSHbot, as he’s called, just recently celebrated his one-year anniversary at the store, which is owned ...
Walmart makes $1.8 million investment in worker training
Walmart makes $1.8 million investment in worker training
As a result of the grant, retail sector employees will begin to receive contextualized English language training through a project of the National Immigration Forum, Skills and Opportunity for the New American Workforce. Employees of Kroger, Publix and...
Why retailers are racing toward supply chain tune-ups
Why retailers are racing toward supply chain tune-ups
With all of the ills facing retail today, increasingly it's the supply chain that's keeping merchants up at night.