Staffing stores is a huge expense for retailers—more than half of a typical retailer’s selling, general and administrative expenses, according to Bain & Co. So it’s perhaps natural that technology has been leveraged to drive that cost...

One of the most well-known employees at the Orchard Supply Hardware store in downtown San Jose, California, is a 5-foot-tall autonomous robot. OSHbot, as he’s called, just recently celebrated his one-year anniversary at the store, which is owned ...

As a result of the grant, retail sector employees will begin to receive contextualized English language training through a project of the National Immigration Forum, Skills and Opportunity for the New American Workforce. Employees of Kroger, Publix and...

With all of the ills facing retail today, increasingly it's the supply chain that's keeping merchants up at night.